FAQs
Orders & Payments
Q: Can I cancel or change my order after placing it?
Unfortunately, once an order has been submitted, it cannot be modified or canceled. Please double-check all order details, including size, color, and shipping information before completing your purchase. If you need assistance, contact us at support@theblifs.com as soon as possible.
Q: What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods displayed at checkout.
Q: How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.
Shipping & Delivery
Q: How long does shipping take?
Orders typically take 4-6 business days to arrive, depending on your location.
Q: How much is shipping?
We offer a flat shipping fee of $25 per order, no matter where you are located.
Q: Do you ship internationally?
Yes! We offer worldwide shipping so you can enjoy our products no matter where you are.
Q: Are taxes and duties included in the price?
Yes, all applicable import fees, taxes, and customs duties are included in the final price at checkout. You won’t have to pay any extra fees upon delivery.
Returns & Refunds
Q: Do you accept returns?
Yes, we accept returns within 7 days of delivery, as long as the item is unused, unwashed, and in its original packaging with tags attached. Final sale items are non-returnable.
Q: How do I return an item?
To start a return, email support@theblifs.com with your order number and reason for the return. Once approved, you will receive return instructions. Please note that return shipping costs are the responsibility of the customer.
Q: When will I receive my refund?
Once we receive and inspect your returned item, we will process your refund within 5-7 business days to the original payment method.
Product Information
Q: What sizes do you offer?
Most of our products are designed with an oversized fit. We recommend checking our size chart on each product page to ensure the perfect fit.
Q: How should I wash my t-shirt?
For best results, we recommend machine washing cold and air drying to maintain the print quality and fabric softness. Avoid bleach and high heat drying.
Contact & Support
Q: How do I contact customer support?
You can reach our support team by emailing support@theblifs.com. We aim to respond within 24-48 hours on business days.
If you have any other questions, feel free to reach out to us. We’re here to help you find your perfect match!