FAQs

Orders & Payments

Q: Can I cancel or change my order after placing it?
Unfortunately, once an order has been placed, it cannot be modified or canceled. Please double-check all order details, including sizes, colors, and shipping information before completing your purchase. If you need assistance, contact us at support@theblifs.com as soon as possible.

Q: What payment methods do you accept?
We accept all major credit and debit cards, and other secure payment methods displayed at checkout.

Q: How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. Please allow 24-48 hours for the tracking information to update.

Shipping & Delivery

Q: How long does shipping take?
Orders typically take 3-5 business days to arrive, depending on your location.

Q: How much is the shipping?
We offer fast and reliable shipping worldwide with the terms below:

    • United States
      • Free shipping via Ground Service (3-4 Business Days) on orders over $250.00
      • $9.99 via Ground Service (3-4 Business Days) on orders below $249.00
      • $34.99 via Priority Service (2 Business Days)
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    • International Regions
      • Free shipping via Express Service (3-5 Business Days) on orders over $500.00
      • $24.99 via Express Service (3-5 Business Days) on orders below $499.00

Q: Do you ship internationally?
Yes! We offer worldwide shipping so you can purchase our products no matter where you are.

Q: Are taxes and duties included in the price?
Yes, all applicable import fees, taxes, and customs duties are included in the final price at checkout. You won’t have to pay any extra fees upon delivery.

Returns & Refunds

Q: Do you accept returns?
Yes, we accept returns within 14 days of receiving order, as long as the item is unused, unworn, unwashed, and in its original packaging with tags attached. Final sale items are non-returnable.

Q: How do I return an item?
To start a return, email support@theblifs.com with your order number and reason for the return. Once approved, you will receive return instructions. Please note that return shipping costs are the responsibility of the customer.

Q: When will I receive my refund?
Once we receive and inspect your returned item, we will process your refund within 3 business days to the original payment method.

Contact & Support

Q: How do I contact customer support?
You can reach our support team by emailing support@theblifs.com. We aim to respond within 24-48 hours on business days.

If you have any other questions, feel free to reach out to us. We’re here to help you find your perfect match!